Q: 1. Are you a manufacturer, trading company or third party?

A: We are both a manufacturer and trading company, located in Henan Province, China. You are warmly welcome to visit our company.

Q:2. What is your minimum order quantity and can you send me samples?

A: Our MOQ is 1 set, because our products are mechanical equipments, so it is difficult to send you samples, if you have any questions about the products, please feel free to contact us for more details, we will be happy to provide you with more information, such as specifications, videos and so on.

Q:3. How does your factory perform quality control?

A:(1) All raw materials we use are environmentally friendly.

(2) Skilled workers pay attention to every detail during production and packaging.

(3) The quality control department specializes in the quality of each process. More than 15 years, we continue to introduce advanced technology and provide high quality products, and our products are also widely exported to many countries.

Q: 4. What is the delivery time of your machines?

A: Generally speaking, the delivery period of our machines is about 20-30 days, and the customized machines will be delivered according to the negotiation with customers.

Q: 5. How I believe you?

A : We consider honest as the life of our company, Besides, there is trade assurance from Alibaba, your order and money will be well guaranteed.

Q: 6.What kind of payment does your company support?

A: TT, Western Union/MoneyGram are all accepted if you have other payment,please contact me.

Q: 7. How about after-sales service?

A:(1) TM is online 24 hours a day, also can be contacted by email, wechat, skype, whatsapp etc.

(2) Problem solving by video/picture.

(3) One year warranty for spare parts replacement. If you encounter any other problems, please feel free to contact us.